Plain language
Important conditions are organized for quick review.
Contact InvisibleHosts
Speak with the team behind the infrastructure.
Share the service, domain or migration outcome you need and the request will be routed to the appropriate team.
contact invisiblehosts
Connected service pathChoose → configure → manage
Choose the right channel
Support starts with useful context.
Use an authenticated ticket for existing services, or send a detailed enquiry for a new plan, domain or migration.
Existing customer support
Open an authenticated ticket so staff can see the related account and service.
Open a ticketPre-sales and migration
Use the detailed form below for plans, domains, migration and project requirements.
Send an enquiryKnowledgebase
Read maintained guides before changing DNS, transferring a domain or paying an invoice.
Browse guidesAnnouncements
Review confirmed product, maintenance and policy updates from the operations team.
View updatesGeneral correspondenceadmin@invisiblehosts.com · Never send passwords, wallet keys or EPP codes by email.
Talk to InvisibleHosts
Start with the details that matter.
Pre-sales, domains, migration and infrastructure questions are routed to the right team without a generic inbox chain.
Secure request routingYour submission goes directly to the InvisibleHosts operations team.
Service-specific
Rules distinguish domains, infrastructure and third-party costs.
Visible support route
Questions and account requests continue through the client portal.
Our approach
Find the conditions that affect your service.
Share the service, domain or migration outcome you need and the request will be routed to the appropriate team.
- Clear ownership
- Documented boundaries
- Customer-visible status
- Secure support path
Account access
Keep service actions and support in one place.
Use the public pages for service information and the client portal for orders, invoices, account requests and authenticated support.
- Consistent terminology
- Direct portal access
- Responsive account area
- Authenticated support
Straight answers
Know what you are buying.
Service-specific availability and legal requirements are kept visible instead of hidden behind broad marketing promises.
Does offshore hosting mean content is exempt from law?
No. Offshore hosting describes infrastructure location and operating context. Applicable law, provider policy, abuse prevention and court orders still apply.
How is pricing confirmed?
Plan pricing is shown before checkout. Domain availability and registrar pricing are revalidated before the invoice is created.
Where can I ask a question about Contact InvisibleHosts?
New visitors can use the public contact form. Existing customers should open a portal ticket so staff can verify the account and service context.
Is the information on this page part of the service contract?
The page explains the service in plain language. The order, active policy version and service-specific terms control where details differ.
How will policy or service changes be announced?
Material updates may be published in the announcements area and reflected in the dated policy page or customer portal.
Can I keep a copy for my records?
Yes. Customers should retain the policy and order details that applied when they purchased, together with invoices and support correspondence.
Ready when your project is.
Configure the right service.
Continue to the client portal to review configuration, billing and checkout.